| * Systems Under Close Watch Today * | DIS Internal Services | Systems Under Close Watch Today |
| AASIS Services | Hosted Services | Arkansas Administrative Statewide Information System providing web access - includes AASIS Applications: payroll, contracts and purchasing, budget, accounts payable, employee time reporting. |
| AASIS System | Hosted Services | Arkansas Administrative Statewide Information System providing web access - for Daily Production Status reporting only. |
| ACIC | Hosted Services | Arkansas Crime Information Center |
| ACOOP Software Tool | Hosted Services | The ACOOP Software Tool is the new continuity of operations planning tool. |
| AMCS | Hosted Services | AMCS |
| ANSWER | Hosted Services | Arkansas' Networked System for Welfare and Eligibility Reporting or one of its components. |
| APERS | Hosted Services | This category reports the status of IT support functions provided by DIS for the State Employee Retirement System (APERS). |
| APLS | Hosted Services | This category reports the status of IT support functions provided by DIS for the Arkansas Professional Licensure System administered by the Department of Education. |
| APSCN | Hosted Services | This category will be used for the various small systems that comprise APSCN that are not included in APSCN SMS,APSCN FMS, or COGNOS. |
| APSCN FMS | Hosted Services | The Arkansas Public School Network - Financial Management System |
| APSCN SMS | Hosted Services | The Arkansas Public School Computer Network - Student Management System |
| AWIN | Hosted Services | Arkansas Wireless Information System. Statewide Interoperable Radio System. |
| Call Center Calls Received | Hosted Services | The number of calls recevied is entered for the period after normal working hours and reported daily in the Daily Production Status email. |
| ChRIS | Hosted Services | This category reports the status of IT support functions provided by DIS for the Children's Reporting Information System. |
| CICSEA/CICSEB/MQTE | Hosted Services | Production online CICS REGION availibility for DWS (Department of Workforce Services) |
| COGNOS | Hosted Services | APSCN COGNOS |
| Connectivity to DIS | Connectivity | Connections to DIS using one of the following: Telephone modem, Broadband Connectivity, Mainframe TCP/IP, RAS Connectivity, SNA Server Connectivity. |
| Customer Notification System | Statewide Services | The Customer Notification System provides tracking and reporting of outages or potential outages of DIS services. |
| Data Transfer Services | DIS Internal Services | Data Transfer describes the services used to move data from one platform to another. Included in these services are FTP, BBS, MQ Series, DataStage. |
| Data Warehouse Systems | Statewide Services | This category applies to DIS based information stores providing ad hoc type reporting using Business Objects or some other reporting mechanism. |
| DCC\ADC - EOMIS | Hosted Services | Department of Corrections/Dept. of Community Corrections - EOMIS System |
| Dept of Correction Services | Hosted Services | This category reports the status of IT support functions provided by DIS for the Arkansas Department of Correction. |
| Dept of Workforce Services | Hosted Services | This category reports the status of IT support functions provided by DIS for the The Arkansas Department of Workforce Services. |
| DHHS - Human Services | Hosted Services | This category reports the status of IT support functions provided by DIS for the Department of Human Services. |
| DIS Billing Services | Hosted Services | DIS Billing Services provides for customer billing of DIS IT Services. This category reports the availability of that system. |
| DIS Data Center Facility | DIS Internal Services | This covers scheduled or emergency maintenance, outages, etc. for the environmental and power systems. This includes the UPS, batteries, diesel generator, power and data cable infrastructure, cooling, fire suppression, and water detection systems. |
| DIS Data Center Facility Power Systems | DIS Internal Services | This DPSR category is to be used for reporting on the periodic inspections of the backup power systems (UPS, batteries, diesel generator) |
| DIS EMAIL TEST | Hosted Services | Daily status of Hot Mail transmittal. |
| DIS Enterprise FTP Server | Hosted Services | The DIS Enterprise FTP server is used for data transfer between customers, DIS and support vendors. |
| DIS Internal Applications | DIS Internal Services | Internal applications used within DIS |
| Distance Learning-Video Conference | Statewide Services | Video Teleconferencing services using D I S networking elements. |
| Drivers License Services | Hosted Services | This category reports the status of IT support functions provided by DIS for the Drivers License System. |
| DWS - Mainframe | Hosted Services | DWS Mainframe related Deployments |
| DWS - Web/Server | Hosted Services | DWS Web/Server related Deployments |
| Email Systems | Statewide Services | Electronic mail services available through D I S: Microsoft Exchange System, APSCN SendMailSystem. |
| Enterprise Backup and Tape Services | Statewide Services | Enterprise Backup Services describe mainframe virtual tape (Virgil), mainframe tape management system, TSM tape drives, open systems backup and collections of data maintained on tape storage medium used for batch processing. |
| Enterprise Disk Storage | Statewide Services | Magnetic disk storage devices (DASD) residing physically at DIS including SHARK. |
| Enterprise FTP | Hosted Services | Enterprise File Transfer Process(FTP) |
| File and Print Services | Statewide Services | This category refers to file and print services rendered by the Department of Information Systems, Host and Server Support, LAN Support. |
| Geographic Information System (G I S) | Hosted Services | DIS hosted Geographic Information data and service as provided through the State Land Information Coordinator Office. |
| Geographic Information System-GeoStor | Hosted Services | DIS hosted Geographic Information data and service as provided through the State Land Information Coordinator Office. |
| Imaging Systems | Hosted Services | This category refers to methods of capturing printed material through scanner technology that are supported by DIS. |
| Information Systems Security | Statewide Services | Systems providing logical security to the state network. |
| Internet | Statewide Services | This category applies to DIS Hosted Internet services. It includes Internet connectivity, DIS Public web-sites, Extranet web-sites, Intranet websites and specific web-based applications. |
| LAN Support | Statewide Services | The LAN Support category refers to specific tools used by DIS to manage local area networks, the installation or upgrades of these tools. |
| Licensure Systems | Hosted Services | This category refers to DIS hosted applications that manage licenses for state employees. |
| Mainframe Batch | Hosted Services | Nightly batch job processing by D I S mainframe operations - for Daily Production reporting only. |
| Mainframe Online Services | Statewide Services | Mainframe Online Services refers to system software affecting CICS, IMS and web-based applications that point to CICS and/or IMS. |
| Mainframe Services | Statewide Services | The Mainframe Services category describes the middle layer software running on the DIS mainframe computer, such as CICS, IMS, VSAM, TSO, Endevor, etc. |
| MAJOR SHUT DOWN All DIS Services | Statewide Services | This service category is used for an emergency shut down of ALL DIS systems. |
| Network - Local Area | Connectivity | Local network connectivity managed by DIS. |
| Network - Wide Area Systems | Connectivity | Wide Area network connectivity managed by DIS. Wide Area Networks can include multiple local networks. |
| Network Local Area | Hosted Services | Local network connectivity managed by D I S - for Daily Production reporting. |
| Network Monitoring | Hosted Services | This category represents the system that monitors network activity and detects trouble. When this system detects a network problem it automatically generates a HEAT ticket. |
| Network Wide Area | Hosted Services | Wide Area network connectivity managed by D I S - for Daily Production reporting. |
| Online Systems | Hosted Services | Mainframe online systems are applications accessed through the DIS mainframe - for Daily Production reporting. |
| OpSec | Hosted Services | Temporary Vehicle Tag system - CICSW region. |
| Other DIS Hosted Services | Hosted Services | This category is to be used for applications or services not included in other categories. Please provide a detail description of the application or service that the notice is being created for. Include the name of the application or service and cust |
| Parks and Tourism | Hosted Services | This is the reservation system called MAESTRO on our SQL server SQL05. |
| Rehabilitation Services | Hosted Services | Arkansas Rehabilitation Services is the agency dedicated to providing vocational services enabling people with disabilities to work. This category reports the status of IT support functions provided by DIS to this agency. |
| Revenue Office Automation (ROA) | Hosted Services | Car Registration for the Revenue Offices, Wal-Mart, STAR |
| Service Desk (Includes CA & Cherwell sys | Statewide Services | Service Desk is the service used to track problems reported to the DIS Call Center. |
| SharePoint | DIS Internal Services | This category is used for SharePoint problems. |
| Special Circumstances | Hosted Services | Mainframe Special Circumstances describe situations impacting daily processing - for Daily Production Status reporting. |
| SSO - (Single Sign-On) | Hosted Services | Used for reporting status or issues related to the Single Sign-On(SSO) infrastructure hosted by DIS. |
| STAR | Hosted Services | STreamlined Auto Renewal web-enabled system connectivity routed through DIS. |
| State Data Center - MAC | Hosted Services | Notices for changes that will or may impact the operation for State Data Center MAC. The notices may include work related to facilities (i.e. UPS, generator, Cooling systems, etc), or site wide network connectivity. |
| State Data Center - West | Hosted Services | Notices for changes that will or may impact the operation for State Data Center West. The notices may include work related to facilities (i.e. UPS, generator, Cooling systems, etc), or site wide network connectivity. |
| Tax Systems | Hosted Services | The Tax Systems category refers to applications written and maintained by DIS for the Arkansas Dept. of Finance and Revenue. The tax systems include Individual Income Tax, Corporate Income Tax, Withholding Tax, Tax Collections, Sales Tax and Motor Ve |
| Teacher Retirement | Hosted Services | This category reports the status of IT support functions provided by DIS for the Arkansas Teacher Retirement System. |
| Telephone Long Distance Service | Connectivity | This category is used for telephone long distance service through the State telephone system. |
| Telephone Systems | Connectivity | Telephone Systems refers to State local telephone service and voice mail service. |
| UEJM / Autosys | Hosted Services | This category represents the automatic scheduling of batch jobs that run independently of web-based applications or mainframe online applications. |
| UI and TRA check process | Hosted Services | DWS check processing for UI and TRA checks. |
| UNICENTER AUTOSYS Schedule | DIS Internal Services | UNICENTER AUTOSYS Scheduling is the Enterprise Scheduling System used to schedule production jobs located on UNIX and NT servers. It connects with CA-7, the mainframe scheduler. |
| Virtual Tape Systems | Hosted Services | Describes the status of the Mainframe Virtual Tape System - for Daily Production Status reporting. |
| Virus Notification | Hosted Services | No major virus traffic detected. |
| Workforce Systems | Hosted Services | Workforce Systems refers to IT support provided by DIS including AWIS - Arkansas Workforce Information System, AAEMIS -Arkansas Adult Education Management Information System, Forgiveness - Student Loan Forgiveness System. |